Roger Beasley Mazda South
Fresh Start Operating Center
One view for customer experience, treatment documentation, operator performance, chemical usage, review generation, and dealership ROI.
Today
18
vehicles treated
This Month
624
documented treatments
Freshness
4.9
customer rating
Recommend
97%
certified dealer
Chemical
72%
allowance remaining
Fresh Start Score™
98
Excellent Dealer Health
Illustrative composite score
Performance Snapshot
What the GM Sees
Documentation
99%
▲ Consistent records
Excellent Results
96%
▲ Strong operating quality
Survey Response
61%
▲ Customer engagement
Mention Rate
84%
● Coaching opportunity
Documentation
99
Treatment Results
96
Customer Freshness
98
Customer Confidence
94
Survey Participation
61
Reviews Generated
146
▲ CustomerIQ referrals
Projected Reorder
Aug 24
● Five-day safety buffer
Top Operator
John
▲ Score 99
Follow-Up Cases
3
● Needs manager review
Treatment Activity
14-Day Trend
Illustrative volume
GM Intelligence
Recommendations
Customer freshness is performing strongly
Average freshness rating is 4.9 out of 5.
Today
Sales explanation can improve
16% of surveyed customers do not recall Fresh Start being explained.
This month
Three follow-ups remain open
Assign operators and close the loop before delivery.
Open
Chemical usage is within plan
Projected monthly use remains below the included allowance.
Forecast
Team Performance
Operator Scorecards
#1 Operator
John Smith
99
96Treatments
100%Documented
1%Follow-up
#2 Operator
Lisa Allen
98
82Treatments
99%Documented
2%Follow-up
#3 Operator
Mike Jones
96
74Treatments
97%Documented
3%Follow-up
Manager Coaching
How the Platform Helps
| Operator | Strength | Opportunity | Recommended Action |
|---|---|---|---|
| John | Documentation consistency | Maintain pace | Recognize as team leader |
| Lisa | High customer outcomes | Increase volume | Assign peak delivery windows |
| Mike | Reliable treatment count | Reduce follow-ups | Review notes on three cases |
Machines & Consumables
Fleet and Chemical Intelligence
ONLINE
Machine VQ-0034
2,418 cycles · 7.2 treatments/L · Cleaning due in 18 days
ONLINE
Machine VQ-0035
1,882 cycles · 7.0 treatments/L · Healthy
SERVICE SOON
Machine VQ-0036
2,991 cycles · Inspection due in 5 days
Chemical Plan
Allowance Forecast
Included
37.9L
Used
18.2L
Remaining
19.7L
Days Left
14
Auto-Reorder Logic
Projected Shipment
August 24
Suggested reorder date using a five-day buffer before projected allowance depletion.
CustomerIQ
What the Customer Sees
Survey Responses
381
Illustrative customer feedback count
Freshness Rating
4.9/5
Vehicle freshness at delivery
Confidence Impact
94%
Definitely or somewhat increased
Recommend Dealer
97%
Certified dealer recommendation
✓
Welcome to Your Fresh Start™
Before delivery, Roger Beasley Mazda South completed and documented a VaporIQ Fresh Start treatment for this vehicle.
Vehicle Freshness
★★★★★
Verified Treatment
Unique Treatment ID connected to VaporIQ Cloud
Dealer Commitment
Customer understands the value before taking the survey
Customer Journey
Education Before Evaluation
The QR experience explains what the dealership did, shows the verified treatment record, and then asks for honest feedback. The dealer receives measurable customer-experience data instead of relying on assumptions.
Step 1
Welcome and dealer branding
Step 2
What was done and why it matters
Step 3
Verified treatment certificate
Step 4
Customer survey and review referral
Reviews & Reputation
Customer Voice
Review Referrals
146
Customers offered a review path after survey completion
Positive Recommendation
97%
Would recommend a Fresh Start Certified dealer
Program Awareness
84%
Customers recall salesperson explanation
Recent Comments
What Customers Say
“The car smelled cleaner than the other used vehicles we looked at.”
“I appreciated knowing exactly what the dealership did before delivery.”
“The certificate made it feel like the dealer went an extra step.”
Sales Coaching
Fresh Start Mention Rate
84%
16% of surveyed customers do not recall Fresh Start being explained. This becomes a measurable training opportunity.
ROI & Subscription Value
Dealer Business Case
Monthly Plan
$899
Illustrative large-dealer plan
Cars Treated
624
Illustrative monthly volume
Platform Cost / Car
$1.44
Plan divided by treatments
Chemical Included
10 gal
Illustrative allowance
Value Stack
What the Subscription Includes
| Capability | Dealer Benefit | Measured By |
|---|---|---|
| Treatment hardware | Consistent Fresh Start process | Cycles and machine records |
| Chemistry allowance | Predictable operating supply | Estimated usage and reorder date |
| DealerIQ | Operational visibility | Documentation, operators, follow-ups |
| CustomerIQ | Customer education and feedback | Freshness, confidence, review referral |
| Verified certificates | Transparency and differentiation | Unique QR treatment records |
Verified Records
Recent Treatments
Treatment Activity
Live Documentation Demo
| Time | Treatment ID | Vehicle | Operator | Machine | Result | CustomerIQ |
|---|---|---|---|---|---|---|
| 10:42 AM | FS-DEMO-RB-002418 | 2026 Mazda CX-5 | John Smith | VQ-0034 | Excellent | Survey Complete |
| 10:18 AM | FS-DEMO-RB-002417 | 2025 Mazda3 | Lisa Allen | VQ-0035 | Excellent | Awaiting Scan |
| 9:51 AM | FS-DEMO-RB-002416 | 2026 Mazda CX-90 | Mike Jones | VQ-0036 | Follow-Up | Not Delivered |